Technology Trends in Staffing and Assessment: A Practice Note

This practice note listed and described, from a practitioner's perspective, ten dominant technology trends that are impacting the personnel testing industry. Five trends were classified as ‘platform‐centric,’ and five were classified as ‘information‐centric.’ Platform‐centric trends were related to virtual career centers, integrated assessment platforms, media‐rich assessments, technology‐friendly tests, and the adaptation of personnel tests to emerging technologies. Information‐centric trends were related to Internet‐age access and fairness concerns, computer‐enabled scoring innovations, strategic HR data warehousing and mining, satisfaction with computer‐based assessments, and computer‐based testing standards. A review of these ten technology trends suggests that the personnel testing industry is keeping pace with rapid technological innovations.