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The Social Psychology of Telecommunications.
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Evaluation de métaphores d'interaction pour le travail collaboratif entre sites distans d'immersion virtuelle
Dans la phase de conception d'un environnement virtuel (EV), il est necessaire de prendre en compte plusieurs facteurs comme les peripheriques d'entrees/sorties, la metaphore d'interaction ou encore le domaine d'application. En plus de ces considerations, un environnement virtuel collaboratif (EVC) doit prendre en compte l'aspect collaboratif de la metaphore d'interaction. Tout d'abord, la metaphore d'interaction doit pouvoir apporter la performance de la tâche la meilleure possible. Ensuite, l'influence de la metaphore d'interaction sur l'experience des utilisateurs (au sens psychologique et social) constitue une importante question de recherche. Dans ce contexte, deux etudes experimentales ont ete menees : la premiere vise a etudier l'effet de metaphores de navigation sur l'experience de l'utilisateur dans un EVC et la seconde s'interesse a l'effet de metaphores de manipulation sur l'experience de l'utilisateur dans un EVC. Les resultats obtenus dans ce travail de these nous amenent a proposer un ensemble de criteres et de regles de conception des EVCs
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This study focuses on people's choices between electronic mail and voice mail. We found that users generally preferred electronic mail over voice mail for most communication purposes. These results do not support a hypothesis derived from media richness theory that voice mail would be preferred to e-mail for ambiguous situations. A more important finding is that other medium features besides richness influence individuals' media choices, specifically, medium features useful for retrieving and preparing messages and for working In group settings. From this and other evidence, we conclude that a complex set of social factors governs organizational media use in ways that neither theory can fully explain. Our findings have some interesting implications for designers of multimedia communication systems and for people like human resources specialists who are concerned with improving the effectiveness of professional work and the quality of working life.
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¤ Open Access
xtended Technology Acceptance Model (TAM) for “Desa Digital” Mobile Application Users: A Literature Study
Task interdependence and Moqi in virtual teams in China: the mediating role of virtual collaboration and the moderating role of distributive justice climate
Purpose This study aims to examine the influence of task interdependence on team members’ Moqi in virtual teams in China. The authors also aim to identify virtual collaboration as a mediator and distributive justice climate as a moderator in this relationship. Design/methodology/approach The data were collected from a sample of 87 virtual teams (including 349 individuals) from various Chinese companies through a three-wave survey. Hierarchical regression analysis, path analysis, bootstrapping method and multiple validity tests were used to examine the research model. Findings In virtual teams in China, task interdependence has a significantly positive influence on team members’ Moqi; Virtual collaboration mediates the relationship between task interdependence and team members’ Moqi; The distributive justice climate positively moderates the relationship between task interdependence and virtual collaboration, as well as the indirect effect of virtual collaboration on the relationship between task interdependence and team members’ Moqi. Practical implications In virtual teams, leaders can facilitate team members’ Moqi by designing highly interdependent tasks, encouraging team members to engage in virtual collaboration and cultivating a climate of high attention distributive justice. Originality/value This is one of the first studies to pay to the Moqi among team members rather than supervisor-subordinate relationships and further examine how team members’ Moqi is predicted by task interdependence via the mediation of virtual collaboration with the distributive justice climate playing a moderating role.
Hanging Out Online: Social Life During the Pandemic
In March 2020, the government of India ordered a nationwide lockdown to prevent the spread of Covid-19. This led to the shutdown of educational institutes throughout the country, restricting all activities to online mediums. The shift has affected how students engage with each other, where rather than in-person interaction, they meet through a variety of online tools. In this paper, we discuss how the normal everyday routine of ‘hanging out’ with friends has been transformed during a prolonged lockdown of over ten months and counting. We investigate the opportunities and challenges students encounter when socializing online through various online modes including video calls, communal movie watching and social media. We discuss how social interaction; in particular, hanging out with friends has been transformed through these technologies and its implications for facilitating spontaneous interaction, negotiating intimacy, mutual understanding, and accessibility to different social groups. Finally, we conclude with a discussion of how these factors impact the transition from in-person to online modes of casual social interaction.
College Students’ Blended Online Examination Acceptance During the COVID-19 Epidemic
AbstractTo meet the assessments requirements during the COVID-19 epidemic, many schools adopted the large-scale blended online examination, in which teachers invigilate through online video and students answer questions with pen and paper. Exploring the factors that influence students’ acceptance of the blended online examination will help the exam service understand the characteristics of students’ adoption and provide better support for staffs. It will help teachers and parents to assist students to take the blended examination and maintain the traditional exam atmosphere that will facilitate students’ learning performance and effectiveness. In this study, a questionnaire survey and structural equation method were adopted to explore the influence of perceived ease of use, perceived usefulness, social presence, place presence, and social influence on learners’ acceptance of blended online examination. Data analysis of 760 college students who underwent a blended online examination showed that perceived ease of use had a significant negative direct impact on exam acceptability and overall had a significant negative impact. Perceived usefulness, social presence, and social influence have significant positive effects on exam acceptability and social presence and social influence also have significant positive effects indirectly by influencing perceived usefulness. Finally, the limitations of this study are discussed, and the implications and future direction are put forward.KeywordsBlended online examination acceptanceTechnology acceptance modelSocial presenceSocial influence
Factors Influencing College Students’ Teaching, Social, and Cognitive Presence in Online Learning: Based on a National Survey
The perceived online learning experience varies greatly among individual students, yet empirical investigations of its influencing factors are still lacking in the literature. Based on a national survey of college students’ online learning experience in China during the COVID-19 pandemic (n=12,826), this study has identified a list of potential influencing factors and systematically examined their impact on perceived online learning experience in terms of teaching, social, and cognitive presence. The study results revealed that, among the influencing factors proposed, self-regulated learning has the greatest impact on the three presences, followed by self-efficacy. Besides, the college type has the greatest influence among the demographic variables. The results indicated that students need to pay more attention to the improvement of self-regulation learning skills to obtain better online learning experiences, which differ among varying types of colleges.
Strategies for climate change communication through social media: Objectives, approach, and interaction
Social media are prominent channels to foster the social debate about climate change. This research explores the strategies that institutions supporting scientific consensus on climate change undertake in order to communicate through social media. We conducted 21 semi-structured interviews with community managers and communication directors of organizations of different characteristics in several countries. From the responses we have identified strategies that are based on communicators’ perceptions and experience. We identified strategies that: (a) orientate the communication objectives, (b) help to approach citizens in an effective way, and (c) create interaction with the users. This provides a repertoire of well-grounded strategies that can work as a guide that may help organizations to design their actions to communicate climate change through social media. We conclude that including higher levels of interaction in social media strategies remains a challenge that could lead to a more effective social debate on climate change.
¤ Open Access
The Impact of the Interactivity of Internet Celebrity Anchors on Consumers’ Purchase Intention
The current study focuses on a novel and recently popular internet phenomenon - celebrity livestreaming marketing. As one of the primary advantages of livestreaming marketing by Internet celebrities, we propose that the timely interactivity of Internet celebrities plays an important role in consumers' purchase intention. Based on stimulus-organism-response theory, this paper further identifies social presence and flow experience as mediators and the consistency of Internet celebrities' image and product image as a moderator and constructs an influence model of Internet celebrities' interactivity on consumers' purchase intention. The responses of a sample of 277 participants were collected by a questionnaire survey. SPSS and Amos were used to analyse the data. The results show that consumers' social presence and flow experience mediate the positive impact of the interactivity of Internet celebrity anchors on influencing consumers' purchase intention. However, there is no significant moderating effect of the consistency of Internet celebrities' image and product image on the relationship between social presence or flow experience and purchase intention. A discussion and implications are offered.
¤ Open Access
Cited 4 times
Viewing Sports Online during the COVID-19 Pandemic: The Antecedent Effects of Social Presence on the Technology Acceptance Model
The outbreak of COVID-19 in 2020 has posed several challenges to the sporting industry, caused by the change in behavior of sporting fans from purchasing event tickets to watching live broadcasts of events on the Internet. This study aims to gain a deeper understanding of fan behavior in this “new normal”. It adopts a technology acceptance model (TAM) to explore the effects of social presence (SP) in the context of online viewing of professional sports. For this purpose, the authors conducted an online survey of viewers who watched NBA sports events on the Amazon Mechanical Turk website using the Together Mode feature of Microsoft Teams. We collected 209 valid questionnaires and performed a partial least squares structural equation modeling analysis. The results showed that the SP-TAM structural model has adequate predictive relevance, and SP has a statistically significant positive relationship with both perceived ease of use and perceived usefulness. The model was thus validated, contributing to the existing body of knowledge on emerging technologies such as the creation of a virtual audience in sports. The study’s findings suggest that technology developers should focus on the effects of SP and emphasize practical functions to increase the use intention of sporting fans. Furthermore, professional sporting leagues should prioritize the use of virtual fan technology to optimize the viewing experience of their fans.
Digital Ties for Older Adults during Visitation Restrictions in Long-term Care Facilities: A Systematic Scoping Review (Preprint)
<sec> <title>BACKGROUND</title> Digital technologies were implemented to address long-term care facility residents’ disrupted socialization needs during the COVID-19 pandemic. A literature review regarding this topic is needed to inform public policy, facility’s managers, family caregivers, and nurses/allies health professionals involved in mediating the use of digital devices for resident’s social ties. </sec> <sec> <title>OBJECTIVE</title> Our study outlines key concepts, methodologies, results, issues, and gaps in articles published during pandemic-related visitation restrictions. </sec> <sec> <title>METHODS</title> Following the PRISMA-ScR protocol, we conducted a systematic scoping review of articles published in peer-reviewed journals from early 2020 to end of June 2021, when the most stringent restrictions were in place. Among 763 screened articles, 29 met our selection criteria. </sec> <sec> <title>RESULTS</title> The results address three main aspects: the impact and expectations of digital technologies on health and quality of life, people involved in the exchanges, and limitations preventing significant contact. The findings highlight the plurality of ties to consider, show the need to support both face-to-face and remote contact, evaluate their complementarity, and outline emerging avenues to enable meaningful remote social ties. </sec> <sec> <title>CONCLUSIONS</title> To go beyond the digital solutionism risk, future research and public policies should consider the holistic impact on health regarding the implementation of digital technologies, including the meaning residents give to interpersonal exchanges and the organizational constraints. </sec>
“The Social Psychology of Telecommunications.” is a paper by Edwin B. Parker John Short Ederyn Williams Bruce Christie published in the journal Contemporary Sociology in 1978. It was published by SAGE. It has an Open Access status of “closed”. You can read and download a PDF Full Text of this paper here.